Contact

For Agent X. Effective date: 2 November 2026.

The operator

Name: The Agent X team

Email for support, privacy questions and erasure requests: support@msm2c3p4.uk

When to expect a reply

We aim to send a first reply within 14 days and to answer privacy requests within 30 days.

Help with the game

Tell us what went wrong, the scenario and page if known, your browser and device type, and roughly when it happened. A short description is usually enough. If you attach a screenshot, remove private information first. Include a request ID only if the game has shown one; do not copy network headers or browser-storage contents.

Do not send passwords, payment information or unrelated personal documents. There are no payments or email-and-password accounts in the game today.

Request erasure or ask about your information

State the product title and that you want your guest's server-held data erased, or explain your other privacy question. Include the display name you chose, if any. If you have no display name, say so and explain that you can supply a fresh transfer code privately. A display name helps locate a record but does not by itself prove ownership.

A transfer code can grant access to your guest. It expires after five minutes and can be used only once. Do not post it publicly or assume a code in an email will still work when the email is read. Arrange with the operator before sending a fresh code. Never send the secret token, the full guest credential, an Authorization header or a browser-storage export.

Keep access on your device until the request can be checked. Forgetting the device first may make it harder to locate or verify the guest. If you have lost access to your guest, tell us what you remember, such as your display name and roughly when you played. We may be unable to confirm ownership without a working device.

Erasure is a manual operator action. See Your data for the difference between forgetting a device, transferring a guest and asking for server-side erasure. See Privacy for retention and backups.

Report a security problem or abusive display name

Use the same email address. Describe the issue without including another player's private information or working access code. We do not need your raw guest token to receive a report.